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Explains the law that protects you from discrimination by organisations or people that provide goods, facilities or services. Explains what you can do if you have been discriminated against and where you can get support and advice.
If you think that a public authority has discriminated against you when providing you services or public functions, you may be able to challenge this if they have not followed:
Most public authorities have a special duty to consider eliminating discrimination, advance equality and foster good relations, called the public sector equality duty (see our legal page on the public sector equality duty for more on this).
If they have not followed the public sector equality duty, you might be able to complain. See our legal page on challenging disability discrimination for guidance on how to do this.
A local authority plans to cut its mental health care support services. This decision has to follow the public sector equality duty. This means that the authority should:
If it fails to do this then it may not have followed its public sector equality duty and people may make complaints, or take them to court.
Public authorities also have to respect your human rights. This includes not discriminating against you, which is included in the Human Rights Act.
These are organisations whose role is of a public nature. This includes:
This information was published in February 2018. We will revise it in 2020.
References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.