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Explains what you can do if you experience a problem with the health or social care you receive or think you should have received.
To find advocacy services and groups in your area, you could call Mind's Legal Line or contact your local Mind.
If you're in hospital, you can also contact:
In some circumstances, you may be legally entitled to get the support of an advocate. See our page on your legal rights to advocacy for more information.
Regulates and inspects health and social care services in England.
Helps to protect patients and support doctors, and maintains a register of licensed doctors.
Information about health problems and treatments, including details of local NHS services in Wales.
Regulates some types of health, psychology and social work professionals.
Helps represent people who use health and social care services in England.
Professional association for solicitors in England and Wales. Includes a searchable directory of solicitors.
The final stage for complaints about councils and some other organisations providing local public services.
Offer confidential advice, support and information on health-related matters. You can find them by searching on NHS UK or asking a doctor or healthcare professional for their details.
Looks into complaints about public services and independent care providers in Wales.
This information was published in May 2017. We will revise it in 2019.
References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.