If you are having problems getting an assessment, you should get legal advice. A mental health advocate may be able to help you with this. Call the Mind Legal Line to help you find one in your area and see Advocacy for more information.
Care Quality Commission
Edgeley House, Tottle Road, Riverside Business Park, Nottingham NG2 1RT
For complaints about the use of the Mental Health Act.
0808 808 7777
Civil Legal Advice
0845 345 4 345
A free and confidential service for people eligible for legal aid in England and Wales.
Healthcare Inspectorate Wales
029 2092 8850
Regulates and improves the quality of health and social care and protects the rights of people detained under the MHA in Wales.
The Law Society
020 7242 1222
For a list of mental health solicitors.
Local Government Ombudsman (England)
PO Box 4771, Coventry CV4 0EH
0300 061 0614
The Parliamentary and Health Service Ombudsman (England)
Millbank Tower, Millbank, London SW1P 4QP
0345 015 4033
Investigates complaints about poor treatment or service provided through the NHS.
The Public Services Ombudsman (Wales)
0845 601 0987
1 Ffordd yr Hen Gae, Pencoed CF35 5LJ
Investigates complaints about public bodies in Wales, including local government and NHS services.
020 7253 4038
Units 28–29, The Turnmill, 63 Clerkenwell Road, London EC1M 5NP
For people with mental health problems in contact with the criminal justice system.
This information was published in March 2017. We will revise it in 2019.