for better mental health

Insurance cover and mental health

Explains how mental health problems can affect insurance cover, what your rights are, and how to choose the right cover for you. Includes a list of specialist insurance providers.

Mind's services

  • Helplines – our Infolines provide information and support by phone, email and text.
  • Local Minds – provide face-to-face services across England and Wales. These might be talking therapies, peer support and advocacy.
  • Side by Side – our supportive online community for anyone experiencing a mental health problem.

Other organisations

Association of British Insurers (ABI)

abi.org.uk
Provides information about insurance and a list of accredited insurers. Produces best-practice guidelines for insurance companies.

British Insurance Brokers' Association

03709 501 790
biba.org.uk
Provides information about insurance, and 'find a broker' service to find specialist insurers, who offer cover based on factors such as medical conditions.

Citizens Advice

03444 111 444 (Adviceline)
03444 111 445 (Text relay)
citizensadvice.org.uk
Free, confidential information and advice on your rights, including with money, housing, legal and other problems.

Equality Advisory & Support Service

equalityadvisoryservice.com
Advice on issues relating to equality and human rights.

European Health Insurance Card (EHIC)

03003 301 350
ehic.org.uk
Visit the website to apply.

Financial Ombudsman Service (FOS)

0800 023 4567
financial-ombudsman.org.uk
An independent organisation that deals with individual complaints between consumers and companies that supply financial services. A telephone interpretation service is available for non-English speakers.

GOV.UK

gov.uk
Lists government services and information.

Law Centres Network

lawcentres.org.uk
Information about Law Centres, which defend the legal rights of people who can't afford a lawyer. Includes a searchable directory.

Law Society

lawsociety.org.uk
Professional association for solicitors in England and Wales. Includes a searchable directory of solicitors.

Money Advice Service

0800 138 7777
moneyadviceservice.org.uk
Provides free and impartial money advice.

Which?

which.co.uk
Provides consumer information on choosing private medical insurance.

This information was published in April 2018. We will revise it in 2021.

References are available on request. If you would like to reproduce any of this information, see our page on permissions and licensing.

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