Association of British Insurers (ABI)
0207 600 3333
Provides information about insurance and a list of accredited insurers. Produces best-practice guidelines for insurance companies.
British Insurance Brokers' Association
03709 501 790
Provides information about insurance, and 'find a broker' service to find specialist insurers, who offer cover based on factors such as medical conditions.
England: 03454 04 05 06
Wales: 03454 04 05 05
Free, confidential and independent advice on a range of issues, including legal advice about making a claim.
Equality Advisory Support Service (EASS)
08088 000 082
Free advice and information for people who may have experienced discrimination.
European Health Insurance Card (EHIC)
Automated telephone service: 03003 301 350
Visit the website to apply.
Financial Ombudsman Service (FOS)
0800 023 4567 (freephone from a landline)
0300 123 9 123 (if you want to avoid high tariffs when calling from a mobile)
An independent organisation that deals with individual complaints between consumers and companies that supply financial services. A telephone interpretation service is available for non-English speakers.
The UK government's official website. Contains guidance for British nationals with a mental health problem on foreign travel, and foreign travel insurance.
Law Centres Network
Find a local Law Centre where you can get free legal advice and representation if you can’t afford a lawyer.
The Law Society
Online database to find a solicitor in your area.
Money Advice Service
0800 138 7777
Free, impartial advice about money matters, including information about insurance and details about how to make a complaint against an insurance company.
Provides consumer information on choosing private medical insurance.