Seeking help for a mental health problem can be a really important step towards getting and staying well, but it can be hard to know how to start or where to turn to.
Our research shows:
- Ambulance service staff and volunteers are more likely to experience a mental health problem than the general workforce.
- Repeated exposure to traumatic events, workload pressures and long working hours are all triggers of poor mental health for people in the ambulance service.
- You work hard to prevent your mental health problems from affecting your performance at work, but this comes at a large personal cost, impacting your relationships and physical health.
When is it ok to seek help?
You might feel uncomfortable seeking support for your mental health, and feel like you should be able to stay strong. Or you might have been feeling this way for so long that you think you can’t be helped. But it's always ok for you to seek help – even if you're not sure if you are experiencing a specific mental health problem.
You might choose to seek help because:
- you're finding it difficult to cope with your thoughts and feelings
- your thoughts and feelings are having an impact on your day-to-day life
- you want to find out about available support
I always felt like I had to stay strong, that I couldn’t be weak; but that was the worst thing I could do, really, because everyone’s got their limit, and I had reached mine.
Who can I talk to?
The best way to start is normally by talking to a health care professional, such as your GP.
Your GP can:
- make a diagnosis
- offer you support and treatments
- refer you to a specialist service
What should I say to my GP?
It can be hard to know how to talk to your doctor about your mental health – especially when you’re not feeling well. But it’s important to remember that there is no wrong way to tell someone how you’re feeling.
Here are some things to consider:
- Be honest and open.
- Focus on how you feel, rather than what diagnosis you might meet.
- Try to explain how you’ve been feeling over the past few months or weeks, and anything that has changed.
- Use words and descriptions that feel natural to you – you don’t have to say specific things to get help.
- Try not to worry that your problem is too small or unimportant – everyone deserves help and your doctor is there to support you.
Being as open and honest as possible, even though extremely difficult, is what has assisted me.
(See our pages on types of mental health problems for more ideas about how to talk about mental health.)
How can I prepare?
GP appointments are usually very short, and sometimes you might forget to say things that are important. Being prepared can help you get the most out of your appointment.
Here are some suggestions:
- Write down what you want to say in advance, and take your notes in with you.
- Give yourself enough time to get to your appointment, so that you don’t feel rushed or stressed.
- Think about taking someone with you to support you, like a close friend or family member.
- Highlight or print out any information you’ve found that helps you explain how you’re feeling.
- If you have a few things to talk about, you can ask for a longer appointment (you'll need to do this when you're booking it in).
This information was published in September 2015. We will revise it in 2018.