Who can volunteer?
Anyone can volunteer and we'd really appreciate your help. We have a range of opportunities so keep checking back if there isn't anything for you right now. But you do need to be at least 17.
What volunteering opportunities are there?
You can volunteer in a shop, at an event or in our head office as well as in 160 local Minds across England and Wales.
Volunteers are welcome to get involved with as many or as few different types of volunteering that they are interested in.
How much time do I have to give as a volunteer?
As much as you want and are able to give. The amount of time needed is different for each opportunity. It could be a one-off or a longer term commitment.
What skills do I need to volunteer?
In general the skills we most need are enthusiasm, commitment and friendliness. Some roles may require certain skills and this will be clearly stated in the role description.
Do you offer training to volunteers?
Most volunteer roles do not require any specific training although all volunteers are given a full briefing before they start the role.
What will I get out of volunteering?
That depends on the reason you have chosen to volunteer. Many volunteers great huge satisfaction out of making a difference to the lives of anyone with a mental health problem. Your volunteering may also help you use existing skills or learn new ones, as well as meet new people and gain confidence. And you may also gain work experience for your CV.
Will I be paid to cover my expenses?
Yes. You would be reimbursed for reasonable expenses that arise from volunteering, such as travel and lunch. The types of expenses you can claim for will be confirmed once you start our volunteering role.
Will volunteering affect by benefits?
No. Volunteers are not paid for their time but are entitled to be reimbursed for their travel and other legitimate expenses. Volunteering does not affect the benefits payments you receive although you should inform your benefits advisor when you start volunteering.
Will I be interviewed?
Most roles will involve an informal chat so you can find out more about Mind and what the opportunity involves. We will ask you to provide basic personal information so that we can help match you to the most appropriate role as well as keep in touch on an agreed basis.
What support will I get?
We will make sure you have all the information you need to perform your role, a main contact so you know who to go to with any questions or concerns, information about health and safety and your expenses reimbursed where agreed. We can also receive a bi-monthly enewsletter keeping you informed of volunteering successes and future opportunities.
Can I leave if I don’t like it?
Yes of course you can. We want all our volunteers to have a worthwhile and positive experience so we welcome feedback on how we could make improvements, so we encourage volunteers to talk to us before making the decision to leave.
Are you using volunteer roles to replace paid members of staff?
As a charity, we depend upon volunteers to help us continue our work. Mind has a volunteering policy that states that volunteer roles should never be used in place of paid roles. Volunteers are usually recruited on a time limited basis to work on specific projects.
Mind, the national charity, does not have, has never had and will never have any coerced volunteer placements. Mind firmly believes that being a volunteer should be exactly that: something you choose willingly to give up your time to do.
Mind expects the highest standards from our networks and would expect any placements to be voluntary, well organised, meaningful and supportive, particularly for people with mental health problems.
Many thousands of people volunteer for Mind every day and we value their commitment and hard work. We simply could not operate without the dedication of our volunteers who do a tremendous job helping people with mental health problems.
Volunteers tell us how much they enjoy being involved with the charity and the potential to make a real difference to peoples lives.
What about disclosure and barring checks?
As part of our safeguarding policies we ask you to disclose if you have any convictions that are unspent under the Rehabilitation of Offenders Act 1974, when you sign up to a volunteering opportunity. Please forward details of your conviction(s) to our HR department.
As part of our equal opportunities policy, we wish to ensure that we don’t discriminate against ex-offenders. However some posts within Mind are exempt from the Rehabilitation of Offenders Act 1974 as they involve working with vulnerable adults and/or children and young people and will require a DBS check.
By using the DBS to assess volunteers, as well as all other roles at, or which work with Mind, we fully comply with the DBS Code of Practice. We are committed to treating all applicants equally and undertake not to discriminate unfairly against the subject of a positive disclosure.
Please let us know if you would like to see a copy of Mind’s Guidance on Disclosure and Barring Service.