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Application Deadline
23 June 2024

Contract type

37.5 hours per week

Starting salary is £25,634.83 per year (full-time equivalent), including inner London weighting

Main working location
8-10 Tudor Road / remote

Mind in the City, Hackney and Waltham Forest – wellbeing network admin coordinator

We're looking for an individual to be immersed in the day-to-day running of the psychological therapies and wellbeing services and contribute to its smooth running, under the guidance of its managers.

What you'll do

In this role you'll:

  • Adhere to and maintain a room booking system for psychological therapies sessions, groups and assessments
  • Arrange and confirm appointments via email and telephone with clients and practitioners
  • Maintain information about the psychological therapies and wellbeing network services
  • Assist colleagues in the psychological therapies team to recruit and induct volunteer therapists
  • Oversee the day-to-day running of client-therapist appointments and group sessions
  • Compile reports as and when requested 

About you

We're looking for someone with:

  • Experience of delivering excellent customer service
  • Proven experience of excellent administrative competency
  • Successful front-line experience working with clients with a range of difficulties, including complex mental health issues and culturally specific mental health issues
  • Ability to promote the concepts of social inclusion, early intervention and recovery
  • Ability to work flexibly to meet the demands of the service, both in terms of hours and role, including occasional evening and weekend working
  • Resilience, reliability, flexibility
  • Excellent external relationship building

How to apply

For more information about the role, and the benefits of working for us, click apply now at the top of this page. This will take you through to the Mind in the City, Hackney and Waltham Forest website.

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