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Application Deadline
17 February 2025

Contract type
Permanent

Hours
37 hours per week

Salary
£12.60–14.36 per hour

Main working location
Bradford

Bradford District and Craven Mind – receptionist

Bradford District and Craven Mind is looking for a receptionist to assist the office manager and fulfil the role of frontline communicator with service members, enquiries and visitors to our premises.

What you'll do

In this role you'll:

  • Warmly receive all of our visitors at the front desk by greeting, welcoming, directing and announcing them appropriately and attend to their individual needs as appropriate
  • Portray our standards of high quality, professional and client-focused care
  • Answer, screen and forward incoming phone calls and deal with enquiries in a calm and professional manner
  • Offer basic and accurate information in-person and via phone/email, to guide service members and members of the public to the most appropriate service
  • Interact with people who present challenging behaviour

About you

We're looking for someone with:

  • Exceptional customer service skills with the ability to build strong connections
  • Excellent verbal and written communication, adaptable to various audiences
  • Highly organised with strong attention to detail and multi-tasking abilities
  • Positive, proactive mindset with a creative approach to problem-solving

How to apply

For more information about the role, and the benefits of working for us, click apply now at the top of this page. This will take you through to the Bradford District and Craven Mind website.

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