Making a complaint about the police
If you (or someone you know) have been treated inappropriately by a police officer, or a member of police staff, or you witnessed an incident of inappropriate behaviour, you can make a complaint to the
There are a number of ways to make a complaint.
- If the police force concerned has an online complaints form, you can do it there. You can also make a complaint in person at the police station. Find your local police station here.
- Alternatively, you can contact the Independent Police Complaints Commission (IPCC). The IPCC is entirely independent of police, government and complainants in its decision making. You can use the IPCC’s online complaints form or call them on 0300 020 0096 (press 1 at the prompt) 9.00am to 5.00pm, Monday to Friday for advice.
- If you have an advocate, they may be able to assist you in making a complaint, depending on their contract.
- You can contact your MP to make a complaint on your behalf. You can find out the name and contact details of your MP by visiting TheyWorkForYou and entering your postcode.
- If you are considering legal action against the police, the Civil Legal Advice service can put you in touch with lawyers who may be able to help. They can be contacted on 0845 345 4345.