Frequently asked questions
If you have any other questions, please email us.
Anyone can volunteer and we'd really appreciate your help. We have a range of opportunities so keep checking back if there isn't anything for you right now. But you do need to be at least 17.
You can volunteer in a shop, at an event or in our head office as well as in 160 local Minds across England and Wales.
Volunteers are welcome to get involved with as many or as few different types of volunteering that they are interested in.
As much as you want and are able to give. The amount of time needed is different for each opportunity. It could be a one-off or a longer term commitment.
In general the skills we most need are enthusiasm, commitment and friendliness. Some roles may require certain skills and this will be clearly stated in the role description.
Most volunteer roles do not require any specific training although all volunteers are given a full briefing before they start the role.
That depends on the reason you have chosen to volunteer. Many volunteers great huge satisfaction out of making a difference to the lives of anyone with a mental health problem. Your volunteering may also help you use existing skills or learn new ones, as well as meet new people and gain confidence. And you may also gain work experience for your CV.
Yes. You would be reimbursed for reasonable expenses that arise from volunteering, such as travel and lunch. The types of expenses you can claim for will be confirmed once you start our volunteering role.
No. Volunteers are not paid for their time but are entitled to be reimbursed for their travel and other legitimate expenses. Volunteering does not affect the benefits payments you receive although you should inform your benefits advisor when you start volunteering.
Most roles will involve an informal chat so you can find out more about Mind and what the opportunity involves. We will ask you to provide basic personal information so that we can help match you to the most appropriate role as well as keep in touch on an agreed basis.
We will make sure you have all the information you need to perform your role, a main contact so you know who to go to with any questions or concerns, information about health and safety and your expenses reimbursed where agreed. We can also receive a bi-monthly enewsletter keeping you informed of volunteering successes and future opportunities.
Yes of course you can. We want all our volunteers to have a worthwhile and positive experience so we welcome feedback on how we could make improvements, so we encourage volunteers to talk to us before making the decision to leave.
As a charity, we depend upon volunteers to help us continue our work. Mind has a volunteering policy that states that volunteer roles should never be used in place of paid roles. Volunteers are usually recruited on a time limited basis to work on specific projects.
Mind, the national charity, does not have, has never had and will never have any coerced volunteer placements. Mind firmly believes that being a volunteer should be exactly that: something you choose willingly to give up your time to do.
Mind expects the highest standards from our networks and would expect any placements to be voluntary, well organised, meaningful and supportive, particularly for people with mental health problems.
Many thousands of people volunteer for Mind every day and we value their commitment and hard work. We simply could not operate without the dedication of our volunteers who do a tremendous job helping people with mental health problems.
Volunteers tell us how much they enjoy being involved with the charity and the potential to make a real difference to peoples lives.