Adena came into hospital a few days ago under a section 2. She has never been sectioned before.
Everything happened very quickly and she doesn’t know anything about her rights, or what to expect, or how long she might have to stay in hospital. No one has been to visit her and she has not been able to phone anyone. She thinks she was given some information on the first day, but can’t find it.
She tells the ward staff that she needs some help to find things out about her situation. A nurse says she will try and get an independent mental health advocate (IMHA) to help her. When Adena sees the IMHA, she helps her to:
- find a telephone to tell her friends what has happened
- get her the written information about her rights
Petra wants to get out of hospital because she thinks she should not have been sectioned. She has read the information she was given when she came into hospital.
She asks to see an IMHA, who explains about Petra’s right to go to a Mental Health Tribunal to have her section lifted. As Petra is on a section 2, she will have to apply within the first 14 days. Petra realises she has the right to a mental health solicitor for the tribunal hearing for free, but she has to find one quickly. Her IMHA helps her to find details of a suitable solicitor, who agrees to come and see her on the ward.
Jedi has been in hospital under a section 3 for 2 weeks. He finds out that his family has been to visit him but were told that they could not see him. After a few days some friends rang the ward to see if it was okay to visit him, but were told this wasn’t a good idea at the moment.
Jedi feels very angry that he wasn’t told about this and can’t understand why his friends and family were not allowed to visit him. He wants to complain about it and to find out what is going on.
An IMHA goes through the options for complaining. He decides he would like to have a meeting with the hospital managers, and she helps him arrange this.