My personal information

Explains your rights to see and have copies of your personal information, and how to complain if access to your records is refused or if what is written about you is wrong. Applies to England and Wales.

Overview

If you have a mental health problem, sometimes you, or someone who is caring for you, may want to see information held about you by an organisation.

Quick facts

  • To access your personal information, you need to make a request in writing, called a subject access request.  
  • Organisations have 40 calendar days to respond to your subject access request.

Please note

  • This guide only covers accessing personal information from the point of view of a person with a mental health problem.
  • This guide applies to England and Wales.
  • This guide contains general legal information, not legal advice. We recommend you get advice from a specialist legal adviser or solicitor who will help you with your individual situation and needs. See Useful contacts for more information.

 


This information was published in January 2015. We will revise it in 2017.


Mental Health A-Z

Information and advice on a huge range of mental health topics

> Read our A-Z

Training

Helping you to better understand and support people with mental health problems

> Find out more

Special offers

Check out our promotional offers on print and digital booklets, for a limited time only

> Visit our shop today