Mental health awareness
One in four people in the UK will have some sort of mental health problem in their life time.
Mind Workplace's mental health awareness training is designed for anyone working in a customer facing environment. This course will give them the confidence they need to interact sensitively and effectively when they inevitably come into contact with someone with a mental health problem.
Who will benefit?
- General public
- Service industries
- Leisure industries
- Staff working in a team environment
Length of course
One day
Sample of content
- General overview of mental health problems (signs and symptoms, nature and causes) and how they affect people
- Types of mental illness i.e. depression, bipolar, psychosis
- The importance of social inclusion
- Practical steps to improve your own mental health
- What help is available in your community
Outcomes
- Understanding of mental health and the stigma that surrounds it
- Confidence to deal with clients or colleagues who may be experiencing mental health problems
- Increase in participants' awareness of their own attitudes to mental health and illness
- Improved customer service, particularly to those currently experiencing some form of mental health issue
- Understanding of pathways to mental health support in the local community
- Signal to staff that their employer is serious about their mental health
Tags (entire site): Change society, Create mentally healthy communities, Employment, Provide support