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Seeking employment
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Introduction
The benefits of work
Barriers to employment
Overcoming barriers to work
Disability Discrimination Act (DDA) 1995
How does the DDA define disability?
What is meant by 'substantial and long-term'?
How does the DDA apply to employment?
How does the DDA apply to education and training?
Other laws and regulations aimed at preventing discrimination and barriers to work, eduction and training
The Race Relations Act 1976 and The Race Relations (Amendment Act) 2000
The Sex Discrimination Act 1975
The Gender Recognition Act 2004
Employment Equality (Sexual Orientation Regulations 2003
Employment Equality (Religion or Belief) Regulations 2003
Age
Part-time workers (prevention of less favourable treatment) Regulations 2000
Single Commission on Equality and Human Rights
The right to request flexible working
The Disability Symbol
What does it mean?
What are the five commitments?
Financial help with moving into work
Permitted Earnings
Linking rules
Housing and Council Tax Benefits
Job grant
Tax credits
Access to Work
Business Start Up
Preparing to return to work
How Jobcentre Plus and Jobcentre personal advisors can help
How Disability Employment Advisors (DEA) can help
Work options
Employment schemes
Voluntary work
Open employment
Other schemes and projects which offer work and training opportunities
Job hunting resources
Training
Work Based learning for Adults (WBLA)
Modern Apprenticeships
Where to get help with information on training and funding courses
Employment associated issues
Disclosure
Child care
Dependants
Coping with unemployment
Useful organisations
Further reading
This factsheet aims to provide information on seeking employment and training opportunities after experiencing mental distress.
Note: this factsheet will be properly revised in 2009. Until then, this is just a note to say that there is now one organisation championing all equality rights: the Equality and Human Rights Commission can be found at www.equalityhumanrights.com and now replaces the three commissions for Racial Equality, Disability Rights and Equal Opportunities.
Introduction
"Employment is Nature's best physician and is essential to human happiness" Galen (172 AD).
The benefits of work
For centuries we have known that work can be very beneficial. It provides more than just an income: employment can serve as a source of achievement, satisfaction, and a boost to one's self-esteem. It gives structure and purpose to the day and may offer opportunities for social contact and making friends. Work can also provide an identity and stated role within society.
It is known that unemployment can have a detrimental affect on our health and general wellbeing. Unemployment is associated with stress, low self-esteem and increased feelings of depression. There have been many studies that have shown the benefits of work for people with, or who have had a mental health problem.
In fact, one study by Warner showed that recovery rates from schizophrenia were lower during the Depression years of the 1920s and 1930s. Also, that recovery rates are better in industrialised countries with higher rates of employment, and in non-industrial, developing nations where the term 'unemployment' is meaningless.
Barriers to employment
Finding work after experiencing mental distress can feel daunting. Some of the obstacles to work include:
Fear and anxiety
Many people are worried that they will not be able to cope with the demands a job might make on them. This may be especially so if their self-esteem or confidence is low, or if stresses at work contributed to a previous episode of mental distress. These fears and anxieties may be increased by family, friends and health workers voicing their concerns about an individual's ability to cope.
Benefits
Many people who experience mental distress find that their mental health fluctuates. This can make the idea of a job seem risky. If the job doesn't work out then current benefit levels could be jeopardised along with housing. Employment may mean that supported housing help is withdrawn; this could affect an individual's ability to live independently or even their eligibility for residency. In addition, if someone is working, this may lead to the assumption that they are no longer disabled; this could adversely affect any disability-related benefits they receive in the future.
Motivation
Motivation can be a problem. The barriers to work may feel as if they outweigh the benefits, at times. Mental distress and the medication prescribed to alleviate it can adversely affect motivation. Sometimes, psychiatric drugs can influence someone's ability to get up in the mornings, for example, which in turn could affect their timekeeping.
Support
Once someone starts work, various kinds of support may be withdrawn. This could be anything from benefits to social support. Some people only receive support when they are experiencing mental distress – they may feel isolated at other times. In addition, taking a job may mean a loss of social contact: many clubs and groups are held during the day, and may not be accessible to those in work, and it may take some time to build relationships with others at a new workplace. Work support schemes may only be temporary or for a short period of time.
Discrimination
Many employers are not aware of mental health issues: they may equate mental distress with negative tabloid headlines, or with unreliable, difficult employees. They may be concerned with potential litigation or problems with insurance.
Overcoming barriers to work
Identifying your barriers to work may help with finding solutions to break them down.
Fear and anxiety
It may be useful to talk over your fears and anxieties with a trusted person and think about what your support needs might be, including social needs and how they might be met. Talk over any concerns that family, friends and health professionals might have. What are their fears and worries based on? Is it possible to work out strategies to deal with certain situations and formulate a support plan?
It may be useful to discuss your plans with your doctor and any worries you have concerning your medication. It may be possible to reduce your medication under medical supervision or change to one with fewer side effects.
Benefits and support
It may be worth checking out what is available before taking any action. Certain benefits and supported schemes may make the move from benefits to work less risky. Please see 'Financial help with moving into work'.
Motivation
There are many ways to get back into the world of work, and there are several training options available. For example, starting with some voluntary work may increase self-confidence, and make the idea of employment more manageable. See 'Work options' in this factsheet.
Discrimination
The Disability Discrimination Act 1995 makes it illegal to discriminate against disabled people. Please see 'Laws and regulations aimed at preventing discrimination and barriers to work, education and training' in this factsheet.
The Social Exclusion Unit was set up by the Prime Minister to look at social inclusion issues and solutions (including barriers to work for people with mental health problems). A report of their findings was produced in June 2004. For more information, please see the 'Useful organisations' section at the end of this factsheet.
The Disability Discrimination Act (DDA) 1995
This Act protects disabled people from discrimination in relation to employment, access to goods, facilities and services, the management, buying or renting of land or property, and education.
How does the DDA define disability?
To qualify for protection under this Act a person must have a physical or mental impairment which has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. These may include mobility, hearing, eyesight, speech, memory, concentration, perception, learning and understanding. The ways in which a mental impairment may affect day-to-day activities include limiting the ability to concentrate and causing difficulties with communication.
The Employment Appeal Tribunal case of Goodwin v the Patent Office confirmed that a person who may be coping physically with day-to-day activities, but whose activities are disrupted by psychiatric symptoms such as hallucinations or delusions, is likely to be protected by the DDA.
As well as mental health conditions, 'impairment' applies to severe disfigurements, 'hidden' disabilities such as dyslexia and epilepsy, and progressive conditions such as HIV, cancer or multiple sclerosis.
What is meant by 'substantial and long-term'?
Substantial means more than minor or trivial. If the effects of the impairment are controlled by treatment (including psychiatric medication), but the person would otherwise meet the definition, they are also covered.
An effect is long-term if it has lasted for at least 12 months, is likely to last at least 12 months, is recurrent, or is likely to last for the rest of the person's life. A person is also covered if they met the definition of disability in the past; for example, a person who has recovered from a long period of depression.
How does the DDA apply to employment?
The DDA identifies four types of discrimination:
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direct discrimination – on the grounds of their disability, an employer treats someone less well than they would treat a person who had the same abilities and circumstances as the disabled person but not the particular disability.
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failure to make reasonable adjustments – the employer fails in their duty to make adjustments to the work environment or practices where these place a disabled person at a substantial disadvantage compared with people who are not disabled.
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disability related discrimination – for a reason related to their disability, the employer treats a disabled person less well than they would treat others to whom that reason does not apply, and they cannot justify this treatment.
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victimisation – the employer treats someone less well because they have brought action under the DDA or otherwise been involved in a DDA case, or alleged that someone has breached the DDA (unless it was a knowingly false allegation). Non-disabled people are also covered by this protection; for example, for supporting or giving evidence on behalf a disabled person.
The employer cannot claim that direct discrimination, or failure to make a reasonable adjustment, are justified. All employers (apart from the armed forces) have to comply with the DDA. It applies to job applicants as well as employees.
Discrimination on the basis of having a mental health 'impairment' accounts for 23 per cent of all employment cases taken under the DDA 1995
For more information, contact the Disability Rights Commission – see 'Useful organisations'.
How does the DDA apply to education and training?
The Special Education Needs and Disability Act 2001 extended the provisions of the DDA to education. This Act ensures that local authorities, nurseries, schools, universities and colleges do not treat disabled pupils or students any less favourably than others as a result of their disability. Places of education must make any reasonable adjustments required to allow disabled pupils or students to access the education being provided, unless it can be proved that academic standards will suffer.
It is unlawful for a qualifications body to discriminate against a disabled person when it is awarding, renewing, extending or withdrawing a professional or trade qualification. A qualification body can refer to an examination board, a professional organisation which holds a registrar such as the Nursing and Midwifery Council, a fellowship of a professional, or a trade organisation which requires membership.
Other laws and regulations aimed at preventing discrimination and barriers to work, education and training.
The Race Relations Act 1976 and The Race Relations (Amendment Act) 2000
These Acts prohibit discrimination on the grounds of race, colour, nationality, ethnic and national origin in employment, education, training, housing and the provision of goods and services. For more information, please see 'Useful organisations'.
The Sex Discrimination Act 1975
This Act prohibits discrimination on grounds of sex and marital status in employment, education and the provision of goods and services. For more information, please see 'Useful organisations'.
The Gender Recognition Act 2004
This Act gives legal recognition to transsexual people. Transsexual people can apply to a Gender Recognition Panel for a certificate to show their acquired gender. This certificate will allow individuals to claim retirement and pensions rights in line with their appropriate gender. For more information, please see 'Useful organisations'.
Employment Equality (Sexual Orientation) Regulations 2003
These regulations make it unlawful for employers to discriminate against or allow harassment on the grounds of sexual orientation (orientation is defined as 'same sex', gay/lesbian, 'opposite sex', heterosexual, bisexual and 'both sexes'). For more information, please see the 'Useful organisations' section at the end of this factsheet.
Employment Equality (Religion or Belief) Regulations 2003
These regulations give protection against discrimination and harassment on the grounds of religion or belief. For more information, see 'Useful organisations'.
Age
From October 2006, the Employment Equality (Age) Regulations made it unlawful to discriminate against employees, workers, job seekers, and trainees because of their age. For more information go to: www.equalityhumanrights.com
Part-time workers (prevention of less favourable treatment) Regulations 2000
These regulations ensure that part-time workers are not treated less favourably in their contractual terms and conditions than comparable full-time employees. For more information, see 'Worker's rights' under 'Useful organisations'.
Single Commission on Equality and Human Rights
Plans are being forwarded to establish a single organisation to cover equality and human rights issues, including disability, race, gender, age, sexual orientation and religion/belief. It is hoped that a single body will be in place by late 2006.
The right to request flexible working
If you are a parent with a child under the age of six, or with a child who has a disability under the age of 18 then you have the right to ask your employer to consider your request to flexible working. You have to make a written application. The employer can refuse your request on business grounds, however you then have the right to make a claim at an Employment Tribunal.
See 'Worker's rights' under the 'Useful organisations' section at the end of this factsheet.
The Disability Symbol
You may see this symbol displayed alongside an advert for a job vacancy, or on an employment application form.
What does it mean?
This symbol is given by Jobcentre Plus to employers who have agreed to meet five commitments to employ, retain and develop the careers of disabled employees.
What are the five commitments?
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To interview all applicants with a disability who meet the minimum criteria for a particular job, and consider them on their abilities.
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To make sure mechanisms are in place to discuss with disabled employees at any time (but at least once a year), that all is being done to develop and utilise their abilities.
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To make every effort to retain employees should they become disabled.
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To take action to ensure that all employees develop the appropriate level of disability awareness needed to make these commitments work.
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To review and evaluate the commitments annually, plan ways to improve on them, and inform employees and Jobcentre Plus on progress and future developments.
Financial help with moving into work
A new job can be both exciting and a time of anxiety. Many people with mental health problems would like to find work, but are worried about having enough to live on, especially if the job does not work out or they would like to get back to work gradually. There are a variety of different schemes, grants and extra benefits available to help meet the gap between working and receiving the first wage and any additional costs that might be incurred. Some of the schemes included are listed below.
Permitted Earnings
Permitted earnings aim to help people bridge the gap between benefits and full-time work. It allows them to keep their benefits while working less than 16 hours a week.
Supported permitted work
This scheme currently allows claimants on Incapacity Benefit to earn up to a specific amount per week for an indefinite period, if receiving a recognised form of support while working for a social firm, for example.
Claimants on Income Support, Housing Benefit or Council Tax Benefit in addition to Incapacity Benefit
These claimants can also work extra hours and retain their benefits, but the current net gain will be much less than those on Incapacity Benefit. Any earnings above the allowed rate will mean benefits will be reduced accordingly. For more information, contact your local Welfare Benefits advice or Citizens Advice Bureau (see 'Useful organisations' section).
Linking rules
These rules state that people who come off Incapacity Benefit to move into work or training, and need to reclaim this benefit within one year (for the same health condition) will still qualify for the same level of benefit. This eligibility extends to two years if the person qualified for the Working Tax Credit Disability Premium when they were working.
Housing and Council Tax Benefits
People in receipt of Incapacity Benefit and Severe Disablement Allowance will be able to receive Housing and Council Tax Benefits for the first four weeks after starting work.
Job grant
This grant is payable to people aged 25 years or over who are starting full-time work and who have been in receipt of specific benefits, including income support, Jobseekers and Incapacity Benefit. For more information, contact your local Jobcentre Plus or see their website (listed in 'Useful organisations').
Tax credits
There are two types of tax credits:
Child tax credits
This is paid to households with children whether they are in work or not.
Working tax credits
This is paid to top of the earnings of working households. There is an extra amount payable to households with a disabled family member. See 'Useful' organisations' for contact information.
Access to Work
The Access to Work scheme provides a grant towards employment costs that can arise as the result of having a disability. These costs can include communication support at an interview, paying for a support worker and fares to work. It can be paid to people who are self-employed as well.
Business Start Up
This service helps people who want to start up their own business and have been unemployed.
For more information on financial help with starting back to work (including seeking self-employment) contact your local Jobcentre or Jobcentre Plus or see the 'Useful organisations' section at the end of this factsheet.
Preparing to return to work
Returning to work after a break in employment can be difficult. It may be that the traditional five-day week is not the best option for you; perhaps part-time work or temping would be more suitable. You might want to consider training or study to update your skills or acquire new skills or qualifications. It could also be that you would prefer a gradual return to work.
The local Jobcentre Plus deals with all issues of finding and keeping work. It also deals with most benefits for people of working age. If your area hasn't got a Jobcentre Plus yet, your local Jobcentre will still be able to help you.
How Jobcentre Plus and Jobcentre personal advisors can help
If you are claiming benefits, looking for work, and your disability or condition isn't causing you particular difficulties in keeping a job, then a Jobcentre Plus or Jobcentre personal advisor will be able to find or offer you appropriate advice and guidance.
Employment on Trial Programme
If you are in receipt of JobSeekers Allowance (JSA), you may be eligible for the Employment on Trial Programme. This can help give you the confidence to start a new job, even if you are not sure whether it will work out or not. To access this scheme you must not have done any paid work or been if full-time education for 13 weeks prior to starting a new job. The Employment on Trial only applies if you are in work for over four weeks, but not more than 12 weeks. If you give up work during this time, your JSA will not be affected because you gave up your job voluntarily, although you should contact your personal advisor before leaving. You will need to make a claim for JSA again.
How Disability Employment Advisors (DEA) can help
If you are finding it difficult to find or keep a job due to a disability or condition you can ask to see a specialist Disability Employment Advisor at your local Jobcentre Plus or Jobcentre. DEAs can provide information and advice on training, and finding and keeping a job. They can also advise you and help you access different schemes including the following:
Employment Assessment
An employment assessment can help you find out how your disability or health condition might affect the type of work or training that you are interested in. It can also identify your abilities and strengths. At the end of the assessment you will be able to discuss your assessment with your DEA and agree on an action plan to help you achieve your work goals. The assessment may take half a day or longer and will not affect your benefits. You will be able to claim travel expenses.
Work Preparation programme
This programme is individually tailored to help people with mental health conditions or a disability return to work following a long period of sickness or unemployment. It can also help people who are at risk of losing their job because of their disability, by helping them to overcome difficulties that are affecting their work. It can last for a few days or weeks depending on need and it can be on a part-time or full-time basis. You may be able to stay on your existing benefits or claim an allowance. At the end, a report is produced and both you and your DEA are given a copy. You then discuss the report with your DEA and agree on an action plan.
Job Introduction Scheme (JIS)
This scheme can help if you or a potential employer has genuine concerns about your ability to manage a particular job because of your disability. JIS can help by paying a weekly grant to your employer for the first few weeks of your employment. JIS must be applied for before the job starts. The job can be full- or part-time, but it must be expected to last six weeks. You will be paid the normal rate for the job.
New Deal for Disabled People
This voluntary programme is aimed at people who are in receipt of disability or health related benefits and are looking for work. It is delivered through a network of job brokers. These job brokers can assist with preparing and finding work. For more information, visit the Jobbrokers website – see 'Useful organisations'.
Pathways to work
This scheme is currently operating as a pilot scheme in specific areas including East Lancashire, Essex, Gateshead, South Tyneside, Somerset and parts of South England. Anyone in a pilot area claiming Incapacity Benefit or Severe Disablement Allowance, and aged between 18 and 60, will be required to participate in this scheme. This means attending work-focused interviews and assisting a personal advisor to draw up an action plan, which could include a referral to a rehabilitation service. Failure to comply could result in a reduction in benefit, although any judgements are open to appeal.
There are financial incentives built into the scheme, including a return to work credit and a discretionary fund to help find work. For more information, contact your local Jobcentre or Jobcentre Plus, local Welfare Rights organisation or Citizens Advice Bureau - see 'Useful organisations'.
WORKSTEP
WORKSTEP provides help to people who face more complex barriers to getting and keeping a job because of their disability, but who can work effectively with the right support. Almost any type of job is suitable for this scheme. A WORKSTEP provider helps with introductions in the workplace and draws up a development plan with the employee and employer, and they will keep in touch to make sure everything is working out ok. The wage will be paid at the normal rate for the job.
Access to Work programme
This programme helps disabled people and their employers to overcome work related obstacles resulting from a disability through providing advice, and practical help (including financial). This programme can help those who are self-employed, as well as those seeking or currently in employment.
Your Disability Employment Adviser can also help with supported employment programmes - see 'Supported employment' below.
Work options
Employment schemes
Employment schemes can help people who are seeking work, but who don't feel ready to access open employment. These schemes include what is traditionally known as sheltered and supported employment, and social firms.
Sheltered employment
Sheltered employment offers work opportunities for disabled people in a supportive environment. These businesses operate in the open market, but are funded by a combination of self-generated income, charitable donations or government grant aids.
Many sheltered employment schemes also provide training and support to enable people to access supported or open employment.
Disability Employment Advisors at the local Jobcentre or Jobcentre Plus can refer people to sheltered employment schemes. Many of these schemes are run by charities such as The Stort Trust (see 'Useful organisations').
The Government also runs one of the biggest sheltered employment projects called Remploy Ltd. Remploy runs a series of factories and services. It works in conjunction with local Jobcentres and Jobcentre Plus offices to provide a WORKSTEP service (see the previous section on 'WORKSTEP'). Remploy participates in the 'New Deal for Disabled People' scheme.
In addition, many Remploy sites now have learning centres that offer basic skill courses (numeracy, literacy and keyboard), NVQs, internet access and learning packages. They also run job clubs to help increase applicant's confidence and provide advice on drafting CVs and interview techniques. For more information on Remploy, contact your local Jobcentre or Jobcentre Plus or see 'Useful organisations' at the end of this factsheet.
Supported employment
Supported employment schemes help disabled people find a job, maintain the job and undergo any training developments. This support can also include helping people to attain reasonable adjustments in the workplace. Organisations such as Rethink, United Response or the Shaw Trust (see 'Useful organisations') run supported employment schemes.
The Disability Employment Advisors at Jobcentres and Jobcentre Plus offices can also offer support and refer people to local New Deal Job Brokers (please see previous section on 'New Deal for Disabled People' and 'Job Brokers').
Interwork
Interwork is a scheme run by Remploy to support people in receipt of disability or health related benefits prepare, find and maintain a job. This scheme can include training and accessing reasonable adjustments in the workplace. For more information, contact the local Jobcentre or Jobcentre Plus or see the contact details under 'Useful organisations' at the end of this factsheet.
Social Firms
Social firms are businesses created for the employment of people with a disability or who are disadvantaged in the labour market. Every worker is paid a market rate appropriate to the work, regardless of his or her productive capacity. For more information, see Social Firms UK under 'Useful organisations' at the end of this factsheet.
Voluntary work
One way to get back slowly into work, learn new skills, build up confidence and get to meet people is to offer your time on a voluntary basis. Good practice means that volunteers should be supported and receive expenses for things like travel.
You may need to check out whether your benefits could be affected by contacting your local Welfare Rights organisation, Citizens Advice Bureau (CAB) or Jobcentre/Jobcentre Plus. Your local library, CAB and town hall might keep a list of local voluntary organisations requiring help. Opportunities for volunteers are also advertised in the job pages of The Guardian on Wednesdays.
For more information on organisations providing information and advice on voluntary work, please see the 'Useful organisations' section at the end of this factsheet.
Open employment
It may be that you wish to go straight back into work. Again there are several options that you might want to consider, ranging from part-time to full-time to self-employment.
Part-time
If you don't want to, or don't feel able to work full-time, then part-time employment might be more suitable for you.
If you work less than 16 hours, you may not be entitled to sickness or holiday rights, and any benefits might be affected. To check on employment and benefit entitlement, contact your local Citizens Advice Bureau or benefits office.
Job sharing
Job sharing involves two people sharing the responsibilities, duties, and benefits of a full-time post. It is a way of providing access to jobs that otherwise would only be available on a full-time basis. If the job is not advertised as a job share, it is always possible to approach a potential employer with the idea of considering it as one, especially if you do so with another willing person.
However, not all employers are open to the concept of job sharing, and there may also be concerns from the rest of the work force concerning communication problems. Also people vary in their working styles, and this issue would need to be addressed before employment commenced.
Many people find job sharing enjoyable and suited to their own particular lifestyle and needs. For more information, contact the Equal Opportunities Commission (see 'Useful organisations').
Temping
Temping can be used while you are waiting to embark on training or starting a permanent position, or it may just be appropriate to your needs. Employment bureaux may be able to offer short-term work. Some bureaux specialise in certain vocational fields. Also some bureaux are sympathetic to people who have experienced mental health problems, such as the Brook Street Bureau. To locate your nearest employment bureau try using local directories.
Self-employment
You might prefer to work for yourself, but you need to consider this option very carefully, as many small businesses fail in their first year. You may also find it useful to think about health self-management (what helps you to feel healthy, safe and in control), and what support needs you might have. There is a lot of information and advice available. For example, Business Link provides a range of guidance for those seeking to start their own business up including accessing training, support and funding. Other organisations that can help include Small Business Service, Startups, Companies House website, Princes Trust (for those under 30-years-old), Women's Business Development Agency, Federation of Small Businesses.
It is worth checking out what is available in your local area (libraries should be able to help). Banks and other financial institutions often have advisors and produce information packs. There are also organisations supporting social entrepreneurs, such as Directory for Social Entrepreneur Organisations. Please see 'Useful organisations' section.
Franchising
This is a system by which companies allow individuals to use their name, products, services, and run the business according to the company's allotted guidelines. The franchise charges can range from a direct fee, to royalties, to buying a particular product or service. The fees in some cases can be high, the companies are not always as supportive as they claim to be, and you may not be able to use your own ideas. The main advantage, however, is that the name, product or service has been marketed and found to work.
For more information see The British Franchising Association and whichfranchise.com in the 'Useful organisations' section.
Co-operatives
Worker or Producer Co-operatives are companies that are owned and controlled by the people who work in them. Co-operatives must have at least three members. The members share responsibilities, profits and opportunities according to a set of internationally agreed principles. For further information, see Wales Co-operative Centre under 'Useful organisations'.
Working from home
There are many schemes offering the chance to work from home, ranging from computer work to sewing machinists to envelope addressing. Many of these jobs are poorly paid, labour intensive and offer no entitlements. It is worth taking a cautious approach to 'working from home opportunities' advertised in the local papers, as they are not always what they claim to be, and you should never send out money first, to obtain kits etc.
Helpful organisations include the National Group on Homeworking (NGH), The Teleworking Association (also known as the TCA is Europe's largest organisation dedicated to the promotion of teleworking). Please see 'Useful organisations' section.
Other schemes and projects which offer work and training opportunities
There are many other local and national schemes that offer work opportunities to people with mental health problems. The following are some of the national organisations:
Instant Muscle Ltd (IM)
This charity is involved in helping unemployed people who face discrimination to realise their potential and find satisfying employment.
First Step Trust
This charity runs work projects in Sheffield, Lambeth, Bexley, Scottish Borders, Barnet, and Broadmoor Hospital, and is staffed by people with mental health problems, learning difficulties, or drug and alcohol problems.
Local Mind association projects
Some local Mind groups provide employment projects, advice, training schemes or a mixture of the above.
For more information see 'Useful organisations' section at the end of this factsheet.
Job hunting resources
Jobcentre displays
Job vacancies for professional, skilled and unskilled labour.
Local authorities
Often produce vacancy lists that can be found in local libraries or on the authority's web site.
Newspapers
Both national newspapers and local newspapers publish vacancies. Some national papers print vacancies for different employment fields on different days. There are also specialist newspapers that are just concerned with job and training opportunities.
Trade and professional journals
These often carry job development news and adverts for vacancies. A variety of journals might be found at your local library.
Internet
Many newspapers and magazines, as well as companies, now have Internet sites giving full details of jobs available nationally or in a local area. Access to the Internet is available in many public libraries, either free or for a small fee.
Recruitment agencies
These agencies provide a service by locating job opportunities. On the whole they tend to charge the employer for filling the post, rather than the job applicant. About 2,500 agencies are members of the Recruitment and Employment Confederation, which aims to adhere to quality standards in recruitment. There are also specialist organizations, which help people with disabilities find and retain work such as the Employment Opportunities for People with Disabilities. Please see 'Useful organisations'.
Direct approaches to employers
A Government-funded survey of employers' recruitment practices in 1992, found that 18 per cent of jobs were obtained by approaching employers. You can identify potential employers via newspapers (local papers may publish information on firms moving into the area), and professional and trade journals. You should also be able to find the addresses of listed companies in your local reference library. Contact the company first to find out to whom you should address your correspondence, then send off a covering letter along with your CV.
Publications
There are many books on the market concerned with helping you find a job, and how to write a good CV and tailor it to the job you are interested in.
Training
You may want to consider looking at training or study. This may be to gain appropriate qualifications for a particular job or simply to gain confidence.
Work Based Learning for Adults (WBLA)
This is a training scheme for those over 25 who have been unemployed for a long time. It includes a variety of courses, including short and longer focused occupational training, literacy and numeracy help, and support in becoming self-employed.
To be eligible you cannot be on another government-funded scheme and you must be out of work for longer than 26 weeks, unless: you are disabled; you are a lone parent; you have numeracy/literacy problems; or you have been in prison. For more information, contact your local Jobcentre plus - see 'Useful organisations'.
Modern Apprenticeships
These apprenticeships are to enable young people (mainly 16 or 17-year-olds, but can be offered up to the age of 24), to gain vocational qualifications and skills. For more information, contact Connexions, or the Learning and Skills Council - see 'Useful organisations'.
Where to get help with information on training and funding courses
Your local library will have a list of local training, including colleges. Your local newspaper may also list training opportunities.
Websites such as Way to Learn, Learning and Skills Council, and the City and Guilds can help with information on courses available and help with funding.
Learndirect centres can help with IT Skills.
There may also be help for those seeking specific vocational training. For example the Department for Environment Food and Rural Affairs (Defra) can help meet the training costs for individuals involved in forestry or farming related work.
Bursaries are available for teachers.
Financial support is available for those seeking careers in the NHS.
The Family Welfare Association offers information and advice on seeking educational grants.
There are also special career development loans, which have to be paid back. The Department for Education and Skills can provide more information on learning and loans. Your local reference library will also stock useful publications such as The educational grants directory 2004/05.
Lone parents can get help with childcare costs while training or looking for work - see information on the 'New Deal for Disabled People'.
See 'Useful organisations' for contact details for all of the above.
Employment associated issues
Disclosure
Should I tell a potential employer that I have, or have had, a mental health problem?
If you are not asked specifically about your mental health problem (i.e. on the application form or during an interview), then you are not obliged by law to disclose it. However, if you are asked specifically about your health, or about a gap in your employment history, and you do not disclose, then you can be dismissed for deliberately withholding information concerning your mental health history, if found out at a later date.
If at the time of applying for the job no questions concerning mental health arose, and you chose not to disclose, yet at a later date, within a one year period, difficulties occurred as a result of the mental health problem, the employer could dismiss you with appropriate notice.
However, if the problem only comes to light after a year of continuous service, then the employer cannot simply dismiss you on the grounds of failure to disclose. If s/he does then you can make a claim for unfair dismissal. The employer will either need to justify dismissal on the grounds of capability or conduct, where the disability affects job performance, or on the basis of some other substantial reason.
What are the advantages of disclosing?
You do not have to worry about being 'found out', or explaining visits to a doctor, or possible side effects of any medication.
You might receive support, understanding, and even counselling.
If an employer did take you on in full knowledge of your medical history, and any major difficulties did arise as a result of your mental health problem, it would be expected that your employer would find it more difficult to dismiss you without first discussing the issue with you and offering reasonable assistance.
Before offering you the job, the employer would have had to consider your suitability in the light of your mental health problems and provide adequate back up and support. In fact, employers may be held liable if pressure at work can be shown to be responsible for employees' illnesses, as shown by the case Walker v Northumberland County Council 1995. You would be covered by the Disability Discrimination Act provided that your mental health problem fell within the definition of 'disability'.
Are there any disadvantages of disclosing?
Disclosing could result in discrimination, due to lack of awareness of mental health issues on the employer's part.
If a mental health problem recurs or becomes more severe, and starts to cause you difficulties at work before you have been employed for one year in continuous service, then it will be easier for your employer to dismiss you with the appropriate notice. But you might have a case under the Disability Discrimination Act, and this is not affected by any time restriction i.e. it could apply if you had been employed for less than a year.
If you are accepted for a job on condition that you pass a medical, and you and your GP are asked specifically about your mental health on a questionnaire, then it is possible that your employer could discriminate against you, on return of the form.
However, if you disclose at an interview, you have the opportunity to justify and explain why your mental health problem would not prevent you from carrying out the job efficiently, and maybe even make you a more tolerant and understanding employee.
Only you can decide to disclose
If you do decide to disclose, you might like to work out a strategy in advance, about how and when you will disclose, how much and to whom, in order to keep some control of the process. It might also be worthwhile obtaining a supportive letter from your psychiatrist or other mental health professional, stating your ability to work.
Child care
Childcare can be a major obstacle in the way of parents' finding and maintaining suitable employment. There are several options that you could consider, some of these include:
It may be possible to negotiate with your employer to gain more flexible working hours (Please see 'The right to request flexible working')
Free childcare
All three and four year olds are entitled to free part-time nursery places.
Help with choice, funding and finding appropriate childcare
There are many organisations that can offer help and information on finding and funding appropriate childcare including ChildcareLink, Surestart, Daycare Trust, and Working Families (please see the 'Useful organisations' section). There may be help with funding including tax credits, assisted local authority places and vouchers. In addition, your local authority may run after school clubs or holiday child activity schemes. Check out your local authority's website or ask at your local library.
Dependants
It can be difficult if you are caring for someone and you would also like to work or study. There are organisations, which can offer advice, support and information such as CARERS uk, Employers for Carers, as well as the Department of Health – see 'Useful organisations'.
Coping with unemployment
It is a recognised fact that unemployment can have a negative effect on both physical and mental health. Unemployment has been shown to correlate with raised levels of stress, and increased incidence of depression, suicide and attempted suicide.
The main problems faced by the unemployed have been identified as follows: lack of time structure, financial worries, boredom, feelings of isolation, low- self-esteem and life expectations.
Structure
Many people find a lack of time structure to their day to be disorientating, leading to feelings of a lack of purpose or direction.
"I found it difficult, everything before had centred on the clock face. I felt I was drifting aimlessly, even guilty that I had all this time to spare... I had to kinda fix my own time sense, you know, get up at the same time, take the dog for a walk at the same time. Having a routine it helped, gave me reality, direction even". Dick
"I started helping out in a charity shop. I had to be there at 9.30, otherwise I would let people down. It was great and it gave me something to do, I was able to help people, it was more dignified somehow." Tina
It is not always easy if you are unemployed to build a time frame into your day-to-day existence, but it can help. For example, you could perhaps start by trying to get up at the same time each morning, maybe planning activities for the day and mentally time-tabling them in, even if it is just hoovering the lounge, visiting the library or going for a walk. At the end of the day you will feel you have achieved something of purpose with your time.
Financial worries
Unemployment can obviously cause concern over finances. This could involve concerns over benefits, (for further help contact your local Welfare Rights association, Citizens' Advice Bureau, or check out sites giving benefit information such as the Department of Works and Pensions. There are charitable organisations, which might be able to help with grants, furniture and clothes such as the Family Welfare Association. Your local library may be able to inform you of any local grant schemes, and will probably stock helpful publications including A guide to grants for individuals in need. Please see the section on 'Useful organisations'.
Debt
If you find yourself going into debt, don't panic.
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List your weekly spending needs and any bills you have owing, against the income you have coming in.
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Try and work out how much money you could put towards paying off your bills each week.
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Explain your situation to everyone that you owe money to and ask them to withhold enforcement action.
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Work out what your priorities are (e.g. rent, mortgage, fuel, secured loans) and try and pay something off to them first.
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Negotiate a paying back scheme that you can manage with all creditors.
For further help, contact your local Citizens' Advice Bureau or National Debtline – see 'Useful organisations' at the end of this factsheet.
Boredom
Spare time and a small income can lead to feelings of frustration and boredom. Some people find it useful to develop or follow up interests they didn't have time to do before. This could lead to evening or day classes, and maybe even a change in career direction or opportunities. Many local Adult Education Institutions offer reduced fees to people who are unwaged.
"I was always interested in complementary health, and after finishing a massage course at the local college, I was offered a job at our sports centre". Carol
Many voluntary organisations and local groups would welcome help, which would also provide you with a time structure, possible satisfaction, achievement, and also provide skills and experience which you could enter on your CV (see 'Voluntary work').
Look out for local clubs and drop in social clubs where you might be able to make new friends and try out different activities.
Try your local Mind group, community centre, church/place of worship or ask at your local library, town hall or Citizen's Advice Bureau.
Many Local Authorities offer cheaper leisure facilities for unwaged people; contact your Council for more details.
Feelings of low self-esteem and isolation
The above feelings are very common, and can be reinforced by the way in which society often identifies people by their occupation, or measures their worth by material assets. Constant job rejection letters can cause feelings of low self-worth, depression and despair about ever finding work. It is important to remember that you are a significant person in your own right, and that there are many ways you can express yourself and be identified, for example, good father, wife, creative cook, great guitar player, good listener.
It is easy to feel isolated, to drift away from working colleagues and family. Television, magazines and shops can add to a sense of feeling left out, of being unable to participate in activities or providing goods for your family or home, which in turn can lead to despondency and a lower concept of self.
"I used to meet with my mates every Sunday night in the pub, but now I'm not working, I can't join in conversations about work, and I never feel I've got anything interesting to talk about anyway. It's really embarrassing as well, I can't afford to pay for rounds and I can't expect people to keep me in beer. So now I just keep myself to myself and stay in and watch the box". Bill
Building up your self-esteem
Increasing your self-esteem will make you feel better, and possibly result in greater confidence, and positive thoughts. Try:
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Listing your good points and what you have achieved.
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Listing attainable goals and tick them off when you've achieved them.
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Deriving a sense of achievement from helping friends/ family/community members.
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Learning a new skill or engaging in a new activity or pastime.
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Finding an exercise programme or sport that you enjoy; a fit and toned body will make you feel good about yourself, and also exercise releases natural endorphins which can boost your mood.
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Believing in yourself, telling yourself that you really are ok.
Useful organisations
Social Inclusion
Social Exclusion Unit
Office of the Deputy Prime Minister
7th Floor, Eland House
Bressenden Place
London SW1E 5DU
tel: 020 7944 5550
fax: 020 7944 2607
email: seuenquiries@odpm.gsi.gov.uk
web: www.socialexclusionunit.gov.uk
This unit is funded by the Government to look at social exclusion and the barriers to community life, healthcare and employment.
Disability rights
The Disability Rights Commission
Freepost MID 02164
Stratford upon Avon CV37 9BR
helpline: 08457 622 633 (Mon to Fri 8am-8pm)
textphone: 08457 622 644
fax: 08457 778 878
email: enquiry@drc-gb
web: www.drc-gb.org
Gives advice and information to disabled people, employers and service providers.
Mind Legal Unit
15-19 Broadway
London E15 4BQ
Legal advice service: 020 8519 2122 (Mon, Wed and Fri 2.00-4.30pm).
email: legal@mind.org.uk
For further information and advice on the DDA and employment, education and training.
Race relations
Commission for Racial Equality
St Dunstan's House
201-211 Borough High Street
London SE1 1GZ
tel: 020 7939 0000
fax: 020 7939 0001
email: info@cre.gov.uk
web: www.cre.gov.uk
Advice and support on race related issues for individuals, employers and organisations.
Gender and equal opportunities
Equal Opportunities Commission (England)
Arndale House
Arndale Centre
Manchester M4 3EQ
tel: 0845 601 5901
fax: 0161 838 1733
email: info@eoc.org.uk
web: www.eoc.org.uk
Information and advice on issues related to gender and sex discrimination. Interpreting service and a Typetalk service is available on 18001 0845 601 5901
Equal Opportunities Commission (Wales)
Windsor House
Windsor Lane
Cardiff CF10 3GE
tel: 029 2034 3552
fax: 029 2064 1079
email: wales@eoc.org.uk
Information and advice on issues related to gender and sex discrimination. Interpreting service and a Typetalk service is available on 18001 0845 601 5901
Gender Trust
PO Box 3192
Brighton BN1 3WR
tel : 01273 234024 (Mon to Fri 9am-5pm)
email: info@gendertrust.org.uk
web: www.gendertrust.org.uk
Advice and support for employees and employers on rights for transsexual people.
Gender Recognition Panel
PO Box 6987
Leicester LE1 6ZX
tel: 0845 355 5155
email: grpenquiries@dca.gsi.gov.uk
web: www.grp.gov.uk
Assesses applications from transsexual people for legal recognition of the gender in which they now live.
Sexual orientation
Stonewall
46 Grosvenor Gardens
London SW1W 0EB
tel: 020 7881 9440
fax: 020 7881 9444
minicom: 020 7881 9996
email: info@stonewall.org.uk
web: www.stonewall.org.uk
Advice on discrimination on the grounds of sexual orientation.
Belief and religion
Liberty
21 Tabard Street
London SE1 4LA
tel: 020 7403 3888
fax: 020 7407 5354
email: info@liberty-human-rights.org.
web: www.liberty-human-rights.org.uk
For information and advice on discrimination on the grounds of belief or religion.
Workers' rights
ACAS
Brandon House
180 Borough High Street
London SEI 1LW
helpline: 08457 47 47 47
web: www.acas.org.uk
Provides up to date information, independent advice, training and problem-solving between employers and employees.
Alternative Dispute Resolution
www.adrnow.org.uk
Alternative ways of solving disputes to court action.
Department of Trade and Industry (DTI)
DTI Enquiry Unit
1 Victoria Street
London SW1H 0ET
tel: 020 7215 6740
minicom: 020 7215 5000
web: www.dti.gov.uk
Promotes industry and trading and the rights of consumers and employers.
Working Families
1-3 Berry Street
London EC1V 0AA
tel: 020 7253 7243
free legal helpline: 0800 013 0313
fax: 020 7253 6253
email: office@workingfamilies.org.uk
web: www.workingfamilies.org.uk
Offers free information and advice to parents on employment and childcare issues.
Help with finance and benefits
For more information on where to seek help and guidance on seeking a job and financial help with moving off benefits, the following websites are useful.
www.jobcentreplus.gov.uk
www.direct.gov.uk
www.worktrain.gov.uk
www.jobbrokersearch.gov.uk
Tax credits
Inland Revenue
Tax Credit Office
Preston PR1 0SB
tel: 0845 300 3900
textphone: 0845 300 3909
web: www.hmrc.gov.uk
Welfare rights
Citizens Advice Bureau (CAB)
www.adviceguide.org.uk
For general advice and to find your nearest CAB, visit their website at the above address or look in your local telephone directory.
Preparing to return to work
www.jobcentreplus.gov.uk
www.direct.gov.uk
www.worktrain.gov.uk
www.jobbrokersearch.gov.uk
Organisations providing sheltered employment services
Remploy Ltd
Stonecourt
Siskin Drive
Coventry CV3 4FJ
tel: 0800 138 7656
minicom: 024 7651 5800
fax: 0800 138 7657
email: info@remploy.co.uk
web: www.remploy.co.uk
Creates economic independence for disabled people through work by finding them employment.
Stort Trust
70 South Street
Bishops Stortford
Herts CM33 3AZ
Provides training and employment support in Hertfordshire and Essex.
Organisations providing supported employment services
Rethink
tel: 020 8974 6814 (open Mon to Fri 10am to 3pm)
email: advice@rethink.org
web: www.rethink.org
Contact their national advice service as above.
Shaw Trust
Fox Talbot House
Greenways Business Park
Malmesbury Road
Chippenham
Wiltshire SN15 1BN
tel: 01225 716 350
minicom: 08457 697 288
fax: 01225 716301
email: stir@shaw-trust.org.uk
web: www.shaw-trust.org.uk
Provides pre employment support, work-related training and supported employment projects.
United Response
113-123 Upper Richmond Road
London SW15 2TL
tel: 020 8246 5200
fax: 020 8780 9538
minicom: 020 8785 1706
email: info@unitedresponse.org.uk
web: www.unitedresponse.org.uk
Supports people in England with learning disabilities and mental health needs to live in the community.
Social firms
Social Firms UK
1st Floor, Furness House
53 Brighton Road
Redhill
Surrey RH1 6PZ
tel: 01737 764 021
fax: 01737 766 699
email: info@socialfirms.co.uk
web: www.socialfirms.co.uk
Creates employment opportunities for disabled people through the development and support of social firms.
Seeking work as an older person
www.agepositive.gov.uk
Part of the Department of Work and Pensions, supporting older people into employment.
Voluntary Work
National Council for Voluntary Service
177 Arundel Street
Sheffield S1 2NU
tel: 0114 278 6636
fax: 0114 278 7004
textphone 0114 278 7025
email: nacvs@nacvs.org.uk
web: www.nacvs.org.uk
Umbrella organisation supporting voluntary and community infrastructure organisations.
REACH (England)
89 Albert Embankment
London SE1 7TP
tel: 020 7582 6543
fax: 020 7582 2423
email: mail@reach-online.org.uk
web: www.reach-online.org.uk
Matches the skills of experienced people to the needs of voluntary organisations.
REACH (Wales)
REACH at WCVA
Baltic House
Mount Stewart Square
Cardiff CF10 5FH
tel: 029 2040 8439
email: mail@reach-online.org.uk
web: www.reach-online.org.uk
Matches the skills of experienced people to the needs of voluntary organisations.
Timebank
3/Downstream Building
1 London Bridge SE1 9BG
tel: 0845 456 1668
fax: 0845 456 1669
web: www.timebank.org.uk
Connecting volunteers with work opportunities.
Volunteering England
Regents Wharf
8 All Saints Street
London N1 9RL
United Kingdom
tel: 0845 305 6979
fax: 020 7520 8910
email: information@volunteeringengland.org
web: www.volunteering.org.uk
Works across the voluntary, public and private sectors to raise the profile of volunteering. Support for volunteers and those working with volunteers.
Franchising
British Franchise Association
Thames View
Newtown Road
Henley-on-Thames
Oxon RG9 1HG
tel: 01491 578 050
fax: 01491 573 517
email: mailroom@british-franchise.org.uk
web: www.whichfranchise.com
Membership organisation for franchises.
whichfranchise.com
web: www.whichfranchise.com
Information, advice and franchising opportunities.
Co-operatives
Co-operatives UK
www.cooperatives-uk.coop
Membership organisation
Wales co-operative Centre
www.walescoop.com
Self-employment
Business Link
www.businesslink.gov.uk
Practical advice for businesses.
The Directory for Social Entrepreneurial Organisations
www.seo-online.org.uk
Federation of Small Businesses
Sir Frank Whittle Way
Blackpool Business Park
Blackpool
Lancashire FY4 2FE
tel: 01253 336 000
helpline: 0800 842 842
fax: 01253 348 046
web: www.fsb.co.uk
The Prince's Trust
18 Park Square East
London NW1 4LH
tel: 020 7543 1234
fax: 020 7543 1200
email: printrust@princes-trust.org.uk
web: www.princes-trust.org.uk
Helping young people (under 30 years old) who may have been in care or long-term unemployed.
Small Business Service
Kingsgate House
66-74 Victoria Street
London SW1E 6SW
tel: 0207 215 5000
web: www.sbs.gov.uk
Startups
www.startups.co.uk
Advice and information on starting your own business.
Women's Business Development Agency
The Enterprise Centre
Coventry University Technology Park
Puma Way
Coventry CV1 2TT
tel: 02476 236 111
fax: 02476 236 388
email: admin@wbda.co.uk
web: www.wbda.co.uk
Working from home
National Group on Homeworking
Office 26
30-38 Dock Street
Leeds LS10 1JF
advice line: 0800 174 095 (freephone, Mon to Fri 10am-12.30pm and 1.00-3.30pm)
tel: 0113 245 4273
fax 0113 246 5616
email admin@homeworking.gn.apc.org
web: www.homeworking.gn.apc.org
The Telework Association
WREN Telecottage
Stoneleigh Park
Kenilworth
Warwickshire CV8 2RR
tel: 02476 696 986
Membership line: 0800 616 008
web: www.tca.org.uk
Organisations providing other work schemes
First Step Trust
32-34 Hare Street
Woolwich
London SE18 6LZ
tel: 020 8855 7386
email: firststep@fst.org.uk
web: www.fst.org.uk
Instant Muscle Ltd (IM)
115-123 Powis Street
Woolwich
London SE18 6JE
tel: 020 8319 5660
fax: 020 8319 5661
email: enquiries@instantmuscle.org.uk
web: www.instantmuscle.org.uk
Local Mind Associations
Job hunting
Employment Opportunities for People with Disabilities
53 New Broad Street
London EC2M 1SL
tel: 020 7448 5420
fax: 020 7374 4913
minicom: 020 7374 6684
email: info@eopps.org
web: www.opportunities.org.uk
Recruitment and Employment Confederation
36-38 Mortimer Street
London W1W 7RG
tel: 020 7462 3260
fax: 020 7255 2878
email: info@rec.uk.com
web: www.rec.uk.com
Training
City and Guilds
1 Giltspur Street
London EC1A 9DD
tel: 020 7294 2800
fax: 020 7294 2400
email: enquiry@city-and-guilds.co.uk
web: www.city-and-guilds.co.uk
Connexions Direct
tel: 080 800 13219
web: www.connexions-direct.com
Advice for 13-19 year olds
Department for Environment Food and Rural Affairs (Defra)
Information Resource Centre
Lower Ground Floor
Ergon House
c/o Nobel House
17 Smith Square
London SW1P 3JR
tel: 08459 33 55 77 (local call rate – Mon to Fri, 9am and 5pm)
email: helpline@defra.gsi.gov.uk
web: www.defra.gov.uk
Help for those involved in farming or forestry related jobs
Education and Learning Wales
web: www.elwa.org.uk
Educational Grants Advisory service (EGAS)
www.egas-online.org
Affiliated to the Family Welfare Association and contact details as above.
Family Welfare Association
501-505 Kingsland Road
London E8 4AU
tel: 020 7254 6251
fax: 020 7249 5443
email: fwa.headoffice@fwa.org.uk
Jobcentre plus
www.jobcentreplus.gov.uk
Learndirect
tel: 0800 100 900 (8am -10pm daily)
minicom: 08000 568 865
web: www.learndirect-advice.co.uk
Learning and Skills Council
Cheylesmore House
Quinton Road
Coventry CV1 2WT
tel: 0845 019 4170
fax: 024 7682 3675
helpline: 0870 900 6800
email: info@lsc.gov.uk
web: www.lsc.gov.uk
Administers Modern Apprenticeships. Operates 47 offices nationally. For a list of local offices visit their website.
Lifelong Learning
web: www.lifelonglearning.co.uk
Modern apprenticeship
www.apprenticeships.org.uk
New deal
www.newdeal.gov.uk
Getting people back into training or work.
NHS Careers
www.nhscareers.nhs.uk
Teacher training
Portland House
Stag Place
London SW1E 5TT
tel: 0870 4960 123
helpline: 0845 6000 991 (for English speakers)
helpline: 0845 6000 992 (for Welsh speakers)
minicom: 01245 454 343
web: www.teach.gov.uk
web: www.tta.gov.uk
Way to learn
web: www.waytolearn.co.uk
Help with childcare
Childcarelink
tel: 08000 96 02 96 (freephone)
www.childcarelink.gov.uk
Daycare Trust
21 St George's Road
London SE1 6ES
tel: 020 7840 3350
fax: 020 7840 3355
email: info@daycaretrust.org.uk
helpline: 020 7840 3350 (Mon to Fri 10am-5pm)
web: www.daycaretrust.org.uk
Gingerbread
7, Sovereign Close
Sovereign Court
London E1W 2HW
tel: 020 7488 9300
helpline: 0800 018 4318 (freephone – Mon to Fri 9am to 5pm)
fax: 020 7488 9333
email: office@gingerbread.org.uk
web: www.gingerbread.org.uk
Organisation for lone parent families in England and Wales.
Surestart
Sure Start Unit
Department for Education and Skills and Department for Work and Pensions
Level 2, Caxton House
Tothill Street
London SW1H 9NA
tel: 0870 000 2288
email: info.surestart@dfes.gsi.gov.uk
web: www.surestart.gov.uk
Working Families
1-3 Berry Street
London EC1V 0AA
tel: 020 7253 7243
fax: 020 7253 6253
email: office@workingfamilies.org.uk
web: www.workingfamilies.org.uk
Dependants
CARERS uk
20-25 Glasshouse Yard
London EC1A 4JT
tel: 020 7490 8818
fax: 020 7490 8818
helpline: 0808 808 7777 (Weds to Thurs 10-12am and 2-4pm)
email: info@carersuk.org
web: www.carersuk.org
DoH
www.carers.gov.uk
Employers for Carers
www.employersforcarers.org.uk
Financial worries and debt
IFA Promotions
Tel: 0800 0853 250
web: www.unbiased.co.uk
For a list of independent financial advisers
Money Advice Association (MAA)
tel: 01476 594 970
web: www.maa.i12.com/
National Debtline
helpline: 0808 808 4000 (freephone)
web: www.nationaldebtline.co.uk
Legal advice
AdviceUK
tel: 020 7407 4070
email: general@adviceuk.org.uk
web: www.adviceuk.org.uk
Citizens Advice
www.citizensadvice.org.uk
www.adviceguide.org.uk
Community Legal Service Direct
tel: 0845 608 1122
web: www.clsdirect.org.uk
Directory of agencies providing legal advice in your area.
Department for Work and Pensions
web: www.dwp.gov.uk
Law Centres Federation
tel: 020 7387 8570
web: www.lawcentres.org.uk
Further reading
A guide to grants for individuals in need 2004/05, Directory of Social Change. (It is produced every two years and may be obtainable in your local reference library).
Coming together – mental health service users and disability rights, the Disability Rights Commission
Employing people with mental health problems factsheet.
How to assert yourself
How to look after yourself
Managing for mental health, the Mind employers' resource pack, Alison Cobb, Mind 2004.
Mind guide to managing stress
Self esteem, Gael Lindenfield, Thorsons, London,1995.
The Mind guide to surviving working life
The Educational Grants Directory 2004/05. Alan French, Dave Griffiths, Emma Jepson, Chris McGuire & Rebecca Ryland, Directory of Social Change
The No Nonsense Guide to Government rules and regulations for setting up your business (2004 ed), Business link (order it from the website).
The open learning directory (updated annually), Butterworth-Heinemann.
What color is your parachute? A practical manual for job-hunters and career-changers (2004 Edition), Richard Nelson Bolles. A book designed to help you assess your strengths and weaknesses and decide what area of work you are suited to. A new edition comes out every year.
Which guide to starting your own business, Which Publications 1998.
Booklets about the Disability Discrimination Act 1995
Available free from HMSO Publication Centre, PO Box 276, London SW8 5DT, tel: 0345 622 63, textphone: 0345 622 644, fax: 0345 622 611.
These numbers also act as a helpline which gives information about the DDA, and signposts on to other agencies (including Mind).
This factsheet was updated by Kaaren Cruse, March 2005.
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